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第二辑Test 2 - Part 1 Conversation 1歌词

Good morning, Oakleaf Business Training. How can I help you? Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them. Let me get your details up on the screen. Right, you've booked Report Writing next month. Yes, that one's OK. It's Taking Minutes that I can't manage, on the 8th of July. Do you know when it's running again? Let me see. Not until the 18th of September, I'm afraid. That sounds fine. I think I'll be abroad then. Then there's the first and the 13th, October. I'd like the later date, please. Fine, I'll change your booking. Another thing, it says in your brochure, everyone attending a course gets a certificate, but I haven't received one from a course I took last January. I'm sorry about that. Which course was it? Something to do with dealing with the public? That must have been Customer Service. Sounds familiar. OK, I'll put it in the post today. Thank you very much. Goodbye. Goodbye.


早上好！奥克伍德商务培训，有什么可以帮到您? 你好，我叫伊妮德史蒂芬，阿普尔亚德史密斯。我有预定了两个全天课程，但是现在我要改下其中一个。 我看看你的具体信息，是的，您订了下个月的报告写作。 是的，那个没问题，是另一个七月八号的课程，我不能安排出时间，你知道这个课程什么时候会从新开吗？ 我看看，恐怕要到九月十八号去了哦。 貌似不错，不过我想那个时候我正在国外。 那样的话，十月一号和十月十三号还有。 那我选后面这个时间吧。 好的，我帮您改预定。 另外，你们的宣传册上说每个参加课程的人都会有个证书，可我还没收到我去年一月的课程的证书。 抱歉，是哪一门课程呢？ 关于处理公共事务的？ 那一定是客户服务。 嗯，听起来很熟悉。 好的，我今天给您寄出去。 多谢你拜拜 拜拜
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